Snowfall Brings NextGen Software Solutions to E-Commerce

Snowfall Technologies LLC (“Snowfall”) brings NextGen software solutions to e-commerce including Mia, a middleware AI platform to enhance marketing, operations and merchandising and Jazz Central, a distributed order management system. Both Mia and Jazz Central are powered by IBM’s Watson to deliver impactful, personalized results.

Snowfall is a Dallas-based technology provider with emphasis on next generation e-commerce software solutions. Snowfall’s team of experienced e-commerce strategists, architects, developers and visionaries are creating solutions to change the way traditional e-commerce operates.

Vision

WE SEE THINGS DIFFERENTLY. Our “vision” sees into tomorrow….we use cognitive intelligence to learn from the past and predict the future. Our solutions are continually evolving into an e-commerce experience focused on higher conversion rates and improved efficiencies.

Mission

TO IMPROVE YOUR BUSINESS' PERFORMANCE. We strive to enhance your business strategy and process with intelligent tools resulting in improved sales, profits, efficiency and productivity.

Next Generation of E-Commerce

The new game-changing technologies of modern e-commerce.

MIA

Mia thinks like a human

Integrated into IBM’s Watson cognitive computing platform, Mia is an expert at creating ‘Personalization of One’ for your customers’ journey. Mia uses structured and unstructured data — both internal and external to your database — to intelligently target, recommend and personalize individual engagement.

With Mia guiding the way, every customer has a unique experience designed specifically for them. Mia can analyze and understand data like never before.

Mia understands, reasons and learns. Mia is designed to listen, study and adapt to information like humans do, recognizing connections and creating associations that are not obvious. That’s what makes Mia a truly intelligent agent for your business goals.

Jazz Central

Smart Distributed Order Management

Jazz Central is an enterprise-level SaaS Omni-channel distributed order management system allowing for seamless integration between your front-end web platform, your backend warehouse management system and many of your third-party providers. Jazz Central allows for orders to be processed by your website, contact center, stores, DC's, 3PLs and more....

Integrated with IBM’s Watson, Jazz Central can analyze your omni-channel operations and optimize what orders should be shipped from what locations to increase productivity and reduce labor costs and mark-downs.

a middleware platform to enhance
marketing, operations and merchandising

Make every interaction with your customers smarter and more individual

Meet Mia

Meet Mia

Mia thinks like a human.

Using IBM’s Watson cognitive technology, Mia can use data like never before.

Watson means Mia understands, reasons and learns. Mia is designed to listen, study, and adapt to information like humans do, recognizing connections and creating associations that are not obvious. That’s what makes Mia a truly intelligent agent for your business goals.

Listen closely to your customers. The targeted engagements Mia offers leads to a much more honest assessment of what your customers are looking for. Mia can become an integral part of your forecasting with well-focused testing to micro-segments.

Paint a clear picture of your customers. MIA’s deep and broad knowledge of your customer’s traits and habits highlights new opportunities for understanding who your customer truly is, what they truly want and where and when they want it.

Create campaigns of one for millions of customers

Built on IBM’s Watson cognitive computing platform, Mia is an expert at creating ‘Personalizations of One’ for customer journeys. With Mia guiding the way, every customer has a unique experience designed specifically for them. Mia uses structured and unstructured data — both internal and external to your database — to intelligently target, recommend, and personalize engagements tailored to individuals.

Mia for marketing

Create “Personalizations of One” marketing campaigns to increase revenues and loyalty.

Mia for omni-channel operations

Optimize your omni-channel operations through smarter distributed order management reducing costs and mark-downs.

Mia for merchandising

Increase your share of wallet through knowing what your customers what to buy and when and where they want to buy it.

Intelligent insights

Mia processes thousands of structured and unstructured data points for every customer to see a full picture of each person.

  • User preferences
  • User physical location
  • Internet browsing patterns
  • Internet browsing exposure (sites & products)
  • Site browsing exposure (products & lifestyle imagery)
  • In-store purchase history
  • User shopping habits
  • User review postings
  • User social engagements (likes, favorites, images, etc.)
  • User special events (birthdays, anniversaries, etc.)

Mia delivers results.

The precision and personalization of Mia’s insights directly convert to the metrics that matter most.

  • Increased customer engagement and loyalty
  • Increased conversion rate
  • Increased average order value
  • Increased share of wallet
  • Reduced operating and fulfillment costs
  • Reduce mark-downs

Mia Makes an impact

Mia is an add-on technology that augments your existing tools and systems. Mia can be integrated into existing solutions to add the deep insights from Watson’s cognitive computing into almost any workflow.

  • Targeted one-to-one email campaigns
  • Individualized recommendations
  • Friendly special occasion hints
  • Personalized text engagements
  • Personal shopper services
  • Micro A/B testing
  • Product tagging
  • Optimize where your orders ship from
  • Add product categories your customers are buying elsewhere

Mia

Our Omni-Channel Distributed Order Management System

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Jazz Central

Optimize your operations with intelligent insight.

Jazz Central offers an enterprise-level Software as a Service Omni-channel distributed order management system to support an API-based seamless integration between your front-end web platform, your backend warehouse management system and many of your third-party providers. Jazz Central includes a Distributed Order Management (DOM) capability, which allows for orders to be processed by your website, contact center, stores, DC's, 3PLs and more as well as over 75 reports an inquiries for a complete real-time view of your business.

Integrated with IBM’s Watson, Jazz Central can analyze your omni-channel operations and optimize what what orders should be shipped from what locations as well as analyze your store assortments and provide insight into what products whould be carried at what stores and more.

Components

  • Contact Center Data Capture & Reporting
  • Customer Admin & Reporting
  • Inventory Admin & Reporting
  • Managing Tasks
  • Order Information & Reporting
  • Set-up items, campaigns, store locator and more

Distributed Order Management

  • Receive orders from web sites, contact centers, stores, 3rd parties
  • Maintain inventory in multiple facilities (stores)
  • Ship to Store
  • Ship from Store
  • Pick up in Store
  • Ship from DC
  • Ship from 3rd parties.

Jazz Central Portal

  • Facilities logins to accept or reject orders
  • Unlimited facilities
  • Facilities pick, pack & ship orders
  • Scan-verify or manual packing
  • Integrated with freight carriers for rates
  • Customized packing slip and carrier compliant labels
  • Reporting and auditing

Jazz Central is a work-horse and handles most (if not all) of your order management tasks.

Active components include:

  • Create/edit orders
  • Cancel backorders
  • Create marketing campaigns
  • Create/edit items/skus
  • Create/manage OMS users
  • Create/edit customers
  • Set order hold parameters
  • Clear order holds (cc holds and input summary holds)
  • Manage tokens
  • Re-submit credit card processing transactions
  • Create/edit ship via
  • Create/edit shipping rates
  • Run pick gens
  • Create/edit facilities
  • Create/edit tenants
  • Manage allocation rules

  • Create/edit PO’s
  • Receive against a PO
  • Print Barcodes from PO
  • Process (un)expected returns
  • Create/edit continuity program
  • Merge customer
  • Transfer inventory
  • Import orders tool
  • Import freight rates & accessorial fees
  • Manual ship orders
  • Upload barcodes or Xreferences
  • Manage multiple price lists
  • Manage tiered pricing
  • Set up salesman
  • Store locator
  • Client set up (various configurations)
  • and more...

Mia

Team

We looked for the best and found it! Our team is dedicated to our client’s success. We focus on each and every client as if they are the only client.

Jeff Zisk

Jeff Zisk

President and CEO 

Jeff is a seasoned executive in retail and e-commerce having started 4 successful companies. His last company was SpeedFC - one of the largest fulfillment and techno logy companies in the e-commerce industry

Kevin Barnard

Kevin Barnard

VP Product Development 

Kevin has a strong ability to understand client requirements and provide efficient, scalable solutions. Kevin’s understanding and vision of the e-commerce industry allows him to de velop both products and services that help clients grow faster and increase profits.

Jason Bradley

Jason Bradley

Lead Developer 

Jason is a thoughtful problem solver and tackles complex problems with efficient coding methodologies. Jason understands the business' needs and works well with teams to solve issues.

Phil Gettinger

Phil Gettinger

Sr. Software Developer 

Phil’s quick wit provides insight into how he solves complex problems with ease and efficiency. Phil has extensive e-commerce experience and brings a wealth of knowledge to Snowfall’s distributed order management system development.

Joonas Vihavainen

Joonas Vihavainen

Sr. Software Developer 

Joonas brings to Snowfall extensive IT experience and has successfully managed IT assets and resources to deliver quality solutions that exceed client expectations, while ensuring the continuation and enhancement of services.

Art Linares

Art Linares

 

Art joins the Snowfall team and brings multi-faceted experience in the design and management of technology solutions that help clients do things more efficiently. Art has extensive experience in e-commerce and in particular distributed order management systems.

Say hello to us!

We'd love to hear from you. Please feel free to submit the form below and we'll get back with you quickly. Thank you for your interest
— The Snowfall Team

Location:

6600 LBJ Fwy, Ste 115
Dallas, Texas 75240

Phone number

+12146324498

Email: